Terms and Conditions

Biancorosso Pty Ltd operates under Victorian Liquor Licence Number 33772517.

While every effort is made to ensure the accuracy, security, and reliability of the Biancorosso Pty Ltd website, we do not guarantee that the website will be free from errors, uninterrupted access issues, viruses, or other harmful components. Every precaution is taken to provide customers with a safe and enjoyable online experience.

The privacy of our members and visitors is important to Biancorosso Pty Ltd. We use encryption and a range of security technologies to protect customers’ credit card information and personal details stored within our database. Access to this information is strictly limited to authorised administrative and technical personnel and is never made public.

Biancorosso Pty Ltd will never trade, sell, swap, or rent personal information to third parties. By providing personal details through our website, customers consent to Biancorosso Pty Ltd collecting, recording, storing, and using that information for the purpose of processing orders and communicating relevant promotions, updates, and special offers.

Biancorosso Pty Ltd reserves the right to modify or terminate any special offer without prior notice. All products offered for sale are subject to availability and sold on a “while stocks last” basis. If a product is oversold or unavailable, Biancorosso Pty Ltd may, with customer approval, substitute the wine with a product of equal or greater quality.

All products listed on the Biancorosso Pty Ltd website are sold in Australian dollars and by the case unless otherwise stated. Prices include applicable taxes unless specified otherwise. Delivery charges are not included in listed prices and are charged separately in accordance with our freight terms.

Gift vouchers are non-refundable, non-transferable for cash, and no monetary change will be provided.

Customers may pay for orders using Visa, MasterCard. If a credit card issuer declines authorisation, or later revokes approval for a transaction, Biancorosso Pty Ltd reserves the right to cancel the order.

If a product is incorrectly listed at an incorrect price due to an error, Biancorosso Pty Ltd reserves the right to decline or cancel any orders placed at that price, even if payment has been processed. In such cases, a full refund will be provided.

Risk of loss, damage, or deterioration of goods passes from Biancorosso Pty Ltd to the customer upon delivery.

By placing an order with Biancorosso Pty Ltd, customers confirm they are 18 years of age or older. Alcohol will not be sold or delivered to persons under the age of 18. Proof of age may be required upon delivery, and delivery may be refused if suitable identification cannot be provided.

Important Notice

Biancorosso Pty Ltd supports and encourages the responsible service and consumption of alcohol. Please enjoy alcohol responsibly and in moderation.

If you or someone you know requires support regarding alcohol dependency, please contact the Alcohol and Drug Information Service (ADIS) or your local support service.